808-202-8436 info@coolxenergy.com

Residential Systems

CoolXEnergy respects your privacy and is sensitive to concerns regarding the collection and use of personal data. In order to provide you with information that is relevant to your needs and to fulfill specific requests on your part, we may occasionally request personal information from you. The information requested and how it is used will vary across our Web site.  CoolXEnergy has developed this Privacy Policy to explain why we collect particular information and how we will protect your personal privacy within this Web site (“Site”). The following information summarizes CoolXEnergy’s policy relating to the collection and use of information obtained from the Site. By using this Site, you consent to the collection and use of information about you in the ways described in this Privacy Policy. CoolXEnergy reserves the right to change its Privacy Policy at any time by posting the new privacy statement at this Web site’s home page. By using the Site subsequent to such changes, you consent to them.

Collection and Use of Personal Information

CoolXEnergy will only collect contact and other personally identifying information, such as your name, address, phone number and e-mail address (“Personal Information”), when voluntarily submitted by you, such as when you contact us or complete an online form or request. If you do not want us to collect any Personal Information, do not submit it to us. , Your Personal Information may be stored and used by CoolXEnergy, its business partners, affiliate partners, or suppliers to provide services to you, to create a personalized experience for you and to get in touch with you when necessary with respect to transactions conducted through the Site, material changes in our Site’s policies, new products or services that CoolXEnergy or our affiliate partners may offer or otherwise. If you do not wish to receive such materials, you may opt-out. (See the Opt-Out/Corrections section below for more information.)

Except as described in this Privacy Policy, we will not sell, rent or disclose your Personal Information to our business partners, suppliers, vendors or other third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. CoolXEnergy reserves the right to disclose your Personal Information to its successors-in-interest or in connection with a merger or acquisition transaction or change of control or when required by law or necessary to protect the rights, property or personal safety of CoolXEnergy, its customers and/or the public.

Collection and Use of Non-Personal Information

Demographic and profile data (e.g. job title, corporate function) may be collected at our Site. In addition, when you access the Site, our Web server may automatically collect certain information that is not personally identifiable, such as your IP address, pages viewed, length of time spent on the Site and other transactions performed on the Site. We store and use the foregoing information, in the aggregate only, to diagnose problems with our server, to improve and track the success of the Site and to provide content of interest to you. We may share the foregoing information with advertisers or other third parties, including our business affiliate partners, suppliers, and vendors, on an aggregated basis without revealing any personally identifiable information.

Use of Cookies

Our Site may use cookies to enhance your experience while using our Site. Cookies are small electronic files that a Web site may transfer to the user’s computer and which are used for record-keeping purposes. Use of cookies makes Web-surfing easier for you by performing certain functions, such as saving your passwords or your personal preferences regarding your use of the particular Web site. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.

External or Third Party Web sites 

To the extent hyperlinks are utilized to access external or third party sites, you should be aware that these external or third party sites are not controlled by CoolXEnergy and, therefore, are not subject to this Privacy Policy. CoolXEnergy suggests that you check the privacy policies of these sites to determine how your personal information will be utilized by the proprietors of those third party sites.

Information Security

This Site has industry standard security measures in place to protect against the loss, misuse and alteration of the information under CoolXEnergy’s control. All customer information collected by CoolXEnergy through the Site will be protected by an industry standard encryption scheme. All information, once received, is stored behind our corporate firewall. However, although CoolXEnergy has endeavored to create a secure and reliable Site, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet.

Opt-Out/Corrections

If, at any time, you wish to stop receiving e-mail information from CoolXEnergy, you may unsubscribe by replying to the e-mail with the word “unsubscribe” in the subject line. If you want to update or correct your Personal Information, you may phone our customer service representatives at the telephone number listed here with any requests or changes. In the event CoolXEnergy receives such a request or change, CoolXEnergy may require you to confirm or verify any change to your record. Also, please be aware that it may take a few days to process your request.

 Access by Minors

This Site is not intended for individuals under the age of eighteen (18) (“minors”). Accordingly, CoolXEnergy will not knowingly collect or use information from minors. Minors should not submit any personal information without the permission of their parents or guardians.

Advertising Policy

CoolXEnergy collects cookies on our Web site to capture information about page visits. This information is anonymous and CoolXEnergy uses this information only internally – to deliver the most effective content to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. CoolXEnergy does not require that you accept cookies, however, some functionality on our Web site, our product or service check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preferences options in our products and/or services, where applicable. CoolXEnergy never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, CoolXEnergy will use this information only to respond to your inquiry. CoolXEnergy will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific CoolXEnergy product or service.

CoolXEnergy uses analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website.  Site visitors may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or they may opt out of Google Analytics by visiting the Google Analytics opt-out page.  Google has additional information available about their Remarketing Privacy GuidelinesPolicies, and Restrictions.